Delete the app from your device completely, then re-install Warframe from Google Play or App Store.Ensure your phone and the Warframe app are up-to-date.If at this point you are still experiencing issues, check these additional points: Reboot your phone and reinstall the app from the App Store.Go to: Settings -> General -> iPhone/iPad storage -> Scroll down to Warframe Companion.Find the Warframe or Warframe Companion and swipe up on the app.Swipe up from the bottom to open the app switcher.Then tap Storage & cache -> Clear storage.Go to Settings -> Apps & Notifications -> See all apps -> Warframe.Find Warframe or Warframe Companion and swipe up on the app or tap Clear All.
Press the Recent apps button beside the Home button.This is a troubleshooting article for the Warframe and Warframe Companion apps on Android and iOS.įollow the steps below to help resolve any issues such as crashing, constant loading, items/content not showing, or error codes while using the Warframe app. Model and Operating System Version of Phone: (ex: Model: iPhone 8, Operating System Version: iOS 9).Include the following information in your ticket: If the issue persists once you have completed these steps, contact us by creating a ticket. First, follow the General Troubleshooting Steps below.
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